FAQ
Are the pendants heavy?
The pendants are made from Copper and natural stone so naturally, will have some weight to them. The weight per pendant is between 10g-80g, please see individual listings for the exact weight of each piece
Does the copper discolour the skin?
When metal elements spend prolonged periods close to the skin there may be some discolouration - this is to be expected with copper, Outcomes will vary for different skin types, tones and weathering.
How long does the Patina (black/blue coating) last on the copper?
This will depend on how often it is warn, handled and weathered. Generally the patina lasts very well.
What is your returns policy?
Customers can return their products for credit or exchange if faulty within 14 days of receipt. If you would like to return or exchange an item, please contact wyrdmoonart@gmail.com with images of your purchase, highlighting your concerns.
Unfortunately, shipping costs and import fees will not be covered. Therefore you will only be credited the cost of the product you have bought. The customer is responsible for the cost of returning the goods and obtaining proof of postage. In the event that your package is lost I can advise you on how to open a claim with your chosen delivery service.
Items showing defect deemed to be the result of general wear and tear, accidental damage or neglect will not be regarded as faulty. This also applies to crystals that may have inclusions and/or imperfections. Examples of neglect are; instances where jewels/crystals have been caught on other items, been exposed to excessive wear, moisture, chemicals, body lotions etc, or the item has tarnished due to contact with water.
If a piece sells out, when will it be back in stock?
Each design piece is bespoke, so once it's gone, it's gone. Tarot Cases are made from salvaged leather so are a limited stock line.
What happens if the pendant breaks?
I have built the pendants to be sturdy and to withstand general wear and tear. Please bear in mind that the pendants are made of delicate copper wire so can be fragile in places. If anything happens to your pendant, please contact me at wyrdmoonart@gmail.com
Do you give products to influencers for free in exchange for advertising?
No. I believe in fairness and supporting independent businesses to earn a living. I am happy to work collaboratively on projects together, but many hours go into producing the items so nothing will be free.
Cookies?
By visiting this site third parties (such as AdRoll) may place cookies on users browsers for targeted advertising purposes.
For example, IP addresses, cookie identifiers, website activity that are collected for targeted advertising.
This data may be used by third parties (such as AdRoll) to target advertising on other sites based on your online activity.
Users can opt-out of receiving targeted advertising by visiting the DAA opt-out site.
Is the site secure for payment?
Yes, PayPal is used in order to offer the safest possible transactions. You are always covered by buyer protection and no credit card or financial information will be accessed or stored on this website. Therefore customers can shop at ease!
Is my data safe? What is your privacy policy?
Absolutely none of your data or information will be intentionally shared with any third party for marketing purposes.
I am committed to protecting your privacy and maintaining the security of any personal information received. I strictly adhere to the requirements of data protection legislation in the UK and you can check, update or remove any of your personal details at any time by contacting me by email.
Are the Tarot Cases made of real leather?
Yes. The Leather used has been salvaged.
I do not buy new leather and will only ever use animal remains that have died of natural causes and found or salvaged from furniture etc. that is to be disposed of.
Do you offer bespoke services?
I do! I can work with you on commissioned pieces, please contact me if you have a specific idea in mind.
My services range from art, fashion, homeware and beyond…sky is the limit so feel free to creatively challenge me.